Privacy Policy

Privacy Policy

This Privacy Policy describes how kresico.co.uk collects, uses and shares your personal data when you visit our website or make a purchase.

  1. What personal data we collect and why
    Collection of personal data

When you visit our website, we collect certain information about your device, your interaction with the website and information required to process your order. We may also collect additional information when you contact us for customer support.

In this Privacy Policy, we refer to all information that can be used to uniquely identify a person as "personal data".

Device information

Examples: browser type, IP address, time zone, cookies, pages or products visited, search terms and interactions with the website.

Purpose: to ensure the correct display of the website and to analyse and optimise our content and functions.

Source: automatically collected via cookies, log files, web beacons or tags.

Sharing: with our shop service provider Shopify.

Order information

Examples: name, billing and delivery address, payment information, email address, telephone number.

Purpose: to process your order, payment processing, shipping, customer communication and fraud prevention.

Source: provided directly by you.

Sharing: with Shopify and payment service providers.

Customer support

Examples: name, email address, telephone number.

Purpose: to handle enquiries and support cases.

  1. Minors

Our website is not directed at persons under the legal minimum age in the UK. We do not knowingly collect personal data from minors. If we become aware that such data has been collected, we will delete it promptly.

  1. Third parties

We only share personal data with third parties to the extent necessary to provide our services, for example with payment providers or shipping service providers.

Some of these providers may be located outside the UK. In such cases, the privacy policies of the respective providers apply.

  1. Sharing of personal data

We use Shopify as our e-commerce platform. Further information about data processing by Shopify can be found at: https://www.shopify.com/legal/privacy

We may share personal data if required by law or to protect our rights.

  1. Advertising and analytics

We use analytics and advertising services such as Google Analytics to understand user behaviour and improve our products, in particular our dehumidifiers.

You can deactivate personalised advertising via the following pages:

Facebook: https://www.facebook.com/settings/?tab=ads

Google: https://www.google.com/settings/ads

Bing: https://advertise.bingads.microsoft.com

  1. Use of personal data

We use your data for order processing, delivery, customer support, product improvement and to inform you about new products or offers.

Legal basis (UK GDPR)

Your consent

Performance of a contract

Legal obligations

Legitimate interests

Retention period

Your data will be stored for as long as is necessary for contract fulfilment or due to statutory requirements.

  1. Cookies

Our website uses cookies to improve user-friendliness and to provide functions such as the shopping cart and checkout.

Necessary cookies:

_secure_session_id

cart

checkout_token

secure_customer_sig

Analytics cookies:

_shopify_y

_shopify_s

_ga

_gid

You can disable cookies at any time via your browser settings.

  1. Do Not Track

We currently do not respond to "Do Not Track" signals, as there is no uniform technical standard for this.

  1. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be published on this page.

  1. Contact

If you have questions about this Privacy Policy, please contact us at:

Email: service@kresico.co.uk